Due to the nature that most of our products are perishible, refunds are honored if requested prior to your order being shipped.
Due to keeping the shipping costs lower, we ship using the USPS. Any shipping slowdowns are out of our hands, if you have a shipping issue you must contact the USPS with the tracking number provided.
You can always contact customer care prior to placing any order. Here at Change Inside and Out our customer support team is happy to assist you with any issue concerning your order.